by Chris March 08, 2014
ridgid / home depot tool combo
excellent tools as long as you don't need warranty support. one problem: if you DO need warranty support... you may be out of commission for MONTHS! do not buy this tool on the merrits of the so called "lifetime warranty". Ridgid AND home depot will take their dear sweet time making good on the warranty. I give it 2 out of 5 stars.
the light stopped working in just 2 weeks. took it into home depot. they 'sent it off" for repair to ridgid. ridgid promised full replacement & direct ship within 10 business days. 28 days later... i get in touch with ridgid (after a 40 minute hold on the phone) and the lady informs me that " they're on back- order ... they are scheduled to be shipped until april 3rd. how nice for ridgid & home depot. promise what you want... deliver when you feel like it.
home depot & ridgid. big... fat... liars.