Accuride Customer Service
https://www.tool-rank.com/media/listing/photos/thumbnail/300x300s/9b/c0/02/_accurideL26400_1321048045.gifMaker of high quality drawer slides.
Accuride slides are designed into a wide range of applications such as cabinetry, high-end appliances, electronic enclosures, and industrial equipment.
User reviews
Great customer service, no questions asked.
Accuride is well known for their drawer glides, and just about any good hardware store has Accuride drawer glides in stock. Accuride also makes other products and many of them use their glide technology. One of their other products is keyboard trays, and their CBERGO-TRAY 300 is why I turned to Accuride customer service.
I have owned and used the TRAY 300 for a number of years now and I really love the design and how well it works. However, over the years the gel wrist pad on the keyboard tray has been deteriorating and leaves a sticky residue on anything that touches it. I finally got to the point where I needed to fix this and figured I would just cover the area with some duct tape, but then I thought I would email Accuride and see how much a replacement would cost. After sending a short email explaining the issue, I received a reply asking for my address so they could send one to me, no question asked.
Accuride glides come with a limited life-time warranty, but it is clearly stated that the warranty does not cover CBERGO-TRAY keyboard systems, which are covered by a separate 5-year warranty. Either way, Accuride offers great products with a great warranty, and they stand behind their stuff.
Thanks Accuride